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12 Ways To Improve Emotional Intelligence

Do you have the capacity to identify, comprehend, and control your emotions and recognise those of others around you?

12 Ways To Improve Emotional Intelligence

Published on:

9 Mar 2023

A leader in a organisation who uses emotional intelligence to unite people to confront an environmental crisis illustrates how emotional intelligence can help build a better planet, enhance people’s lives, and protect the world’s future. This leader can comprehend and relate to the worries of various community members. The person clearly conveys the significance of the problem and motivates cooperation and action among the group. The outcome is a successful community-wide initiative to address the environmental issue, enhancing residents’ quality of life and advancing the worldwide objective of safeguarding the environment.

Effective communication and collaboration amongst all stakeholders are one of the main tenets of stakeholder capitalism, and emotional intelligence is crucial for attaining this. A leader with high emotional intelligence can establish trust and solid connections and empathize with many stakeholders’ problems. Later, he clearly explains the company’s vision and goals. As a result, talks and decision-making can be more fruitful and collaborative, which improves the situation for all parties involved.

In addition, emotional intelligence is crucial for solving ESG (Environmental, Social, and Governance) and SDG (Sustainable Development Goals) challenges. Leaders may make more deliberate and effective decisions that put the needs of all stakeholders, including the environment and future generations, ahead of just short-term profit by recognising and controlling their emotions.

Emotional intelligence is crucial for advancing stakeholder capitalism because it fosters collaboration, trust, and effective communication among stakeholders, promoting sustainable growth and ethical business practices.

Elements Of Emotional Intelligence


Emotional intelligence is built on self-awareness, which enables people to recognise and comprehend their emotions and how they affect their actions, mood, performance, and interactions with others. Self-awareness allows people to control their emotions and behaviours, improving decision-making, relationships, communication, confidence, and creativity. Organisational psychologist Tasha Eurich asserts that those who are self-aware typically experience more success in their personal and professional lives. So, becoming more self-aware is essential for both personal and professional growth.


When a person is self-aware, they can start to control their impulses and emotions through self-regulation, which is the capacity to do so. This results in improved judgment, more solid bonds, efficient communication, an optimistic outlook, and flexibility in dealing with diverse circumstances. Conversely, persons who lack self-control frequently cause a domino effect of unfavourable emotions in others, resulting in a high turnover rate.

Social Awareness

Social awareness is the capacity to comprehend and relate to the feelings, requirements, and viewpoints of others. This involves recognising social cues, interpreting body language, and being conscious of group dynamics. A business manager who is conscious of their staff’s various viewpoints and feelings and can foster a supportive and inclusive work environment for everybody would illustrate social awareness. They can interact successfully with each employee since they know their needs. As a result, employee motivation, contentment, and productivity all increase. Additionally, they can foresee possible disputes and take proactive measures to resolve them, strengthening team dynamics and productivity.

Social Skills

The capacity to steer conversations, negotiate, and settle disputes fairly and sympathetically is a component of social skills. A business CEO who can effectively communicate the company’s vision and goals to all stakeholders, including shareholders, employees, customers, suppliers, and the community, would be a real-world example of social skills. The CEO can improve decision-making, collaboration, and cooperation, as well as the overall success and sustainability of the firm. To advance stakeholder capitalism, the CEO must also be able to resolve disputes and deal with various stakeholders in a way that benefits all parties.

12 Ways To Improve Your Emotional Intelligence

Make A Journal To Increase Self-Awareness

Your emotional intelligence can be considerably enhanced by being conscious of your feelings and how you emotionally react to people around you. Understanding when you are nervous or furious might help you communicate those sentiments in a way that encourages positive outcomes.

Consider your meetings, projects, and interactions from the day’s activities, both good and bad. You can identify specific patterns in your behaviour and responses, as well as those of others, by writing down your thoughts.

What was your greatest success? How do your staff members feel? Do you ever get frustrated with particular persons or circumstances? If so, why? The better, the more reflective you are. For instance, you’ll become more conscious of what irritates you to prevent a future tantrum or imitate behaviours that have been shown to increase staff morale.

Detect The Emotions Of Others

While self-reflection is a good place to start when developing emotional intelligence, it’s equally crucial to consider how others will interpret your actions and words. Being emotionally savvy includes knowing how to modify your message based on appearance. To demonstrate that you value other people’s feelings, you can always ask them how they feel if you are unclear.

Employ Active Listening Skills

People communicate verbally and nonverbally. Therefore, paying attention to both verbal and nonverbal cues and potential positive and negative replies is crucial. The foundation for wholesome relationships can be laid by showing others respect by taking the time to listen to them. Try asking questions, nodding in agreement, or repeating key ideas to demonstrate that you have grasped them to demonstrate that you are paying attention.

Express Yourself Clearly

For emotional intelligence, effective communication abilities are crucial. Building healthy connections requires understanding when to communicate information in writing or verbally. To keep everyone on the same page, a manager in a work environment must communicate expectations and goals. Be as open to communication as possible, and provide several avenues for others to express their emotions to you.

Stay Optimistic

People with emotional intelligence are aware of the impact a kind word, an encouraging email, or a thoughtful action may have. When you can maintain your composure when dealing with a stressful circumstance, you can support those around you. Additionally, this mindset can promote additional teamwork and problem-solving. While experiencing negative emotions is common, you should consider ways to lessen their impact and search for answers.  


Emotional intelligence includes the ability to consider others’ feelings. It denotes your capacity to understand emotions you may not be experiencing personally and to react in a way that is courteous and consoling to others. Try to put yourself in other people’s shoes so that you may think about how you might feel if you were in them.

Keep An Open Mind

Because they are terrific listeners and can take into account and understand alternative viewpoints, emotionally intelligent people are frequently simple to approach. They are also receptive to new information and concepts. Even if you’re unsure of a novel idea or concept, attempt to imagine how you might incorporate it into your job.

Adhere To Feedback

It is crucial to possess the ability to hear criticism, whether praise for a recent presentation or harsher suggestions for how to assign duties more effectively. Being receptive to criticism demonstrates your capacity for accountability and willingness to enhance your interpersonal communication skills. Even if some critique could be difficult to hear, you should attempt to see it as an opportunity to develop professionally.

Under Pressure, Maintain Composure

It’s crucial to have the ability to tackle challenging circumstances with calm and optimism. Maintaining composure and concentrating on finding a solution will help everyone achieve their objectives. Tensions can easily rise, especially when people are pressed for time. Develop coping mechanisms to help you remain composed and deliberate in difficult situations, such as taking a deep breath or asking for assistance.

Conduct A 360-Degree Evaluation

Using feedback from various sources, a 360-degree assessment is a procedure that aids people in developing their emotional intelligence. A self-evaluation and a series of inquiries or surveys from superiors, colleagues, subordinates, and consumers or clients are frequently included in the assessment. The information is then collated and examined to provide a comprehensive assessment of the person’s emotional intelligence, which considers their self-awareness, self-regulation, motivation, empathy, and social skills. This information can be utilised to pinpoint areas that need improvement and create a career and personal growth strategy.

Additionally, managers and leaders can utilise the 360-degree exam to pinpoint team-wide improvement opportunities. This creates plans for raising emotional intelligence levels. It contributes to a thorough grasp of emotional intelligence and the areas that need improvement. 

Be Aware of Your Emotions

It would help if you first comprehended your feelings to comprehend those of others. Make a deliberate effort to think about your emotions whenever you notice a particularly powerful emotion, whether pleasant or bad. Think for a moment about the reasons behind your feelings and what might have caused such a powerful emotional reaction.

You’ll learn to recognise your own emotions and those of your coworkers. You’ll be able to develop a productive team by being an empathic leader.

Enroll In An Online Training Or Course

By giving a summary of the main ideas and theories, as well as tips and tactics for fostering self-awareness, self-regulation, motivation, empathy, and social skills, online courses and training on emotional intelligence can assist people in growing their emotional intelligence. These programs can teach people how to effectively control their emotions and comprehend those of others, which can improve their relationships and communication. Assessments and interactive exercises may also be used in training to reinforce concepts and track advancement. The ability to make better decisions, build stronger relationships, communicate effectively, and perform better can benefit from completing an online course or receiving training in emotional intelligence.


People need emotional intelligence since it can enhance their personal and professional lives and improve the world. People can become better suited to managing life’s complexities and effect positive change by increasing their emotional intelligence. A more peaceful community may result from increased empathy, better communication, and deeper understanding that can be fostered by emotional intelligence. Everyone should consider developing their emotional intelligence since doing so will enhance their personal lives and contribute to a better future for all of us.

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