Privacy Policy

This policy explains how we collect, use, and protect your personal data. Personal data is any information that can identify an individual; it does not include anonymised data.

The Data We Collect

We may collect, use, and store the following types of personal data about you:

Communication Data: This includes any communication you send us (website forms, email, text, or social media). We use this data to respond to your enquiries, for record-keeping, and to pursue or defend legal claims.
Customer Data: This includes your name, contact information, billing details, and purchase history. We process this data to provide the products and/or services you've purchased and to keep a record of these transactions.
User Data: This includes data you post for publication on our website or other online services. We use this data to operate and secure our website, ensure relevant content is delivered, and to manage our business.
Technical Data: This includes your IP address, browser details, login information, and how you interact with our website. We use this data to analyse website usage, administer our site, and understand the effectiveness of our marketing strategies.
Marketing Data: This includes your preferences for receiving marketing communications from us and our third parties. We use this data to inform you about promotions and deliver relevant content and advertisements.
Timesheet Application Data: This data is directly related to your use of the Timesheet Refresh application. This application accesses and processes data within the Google Sheet it's installed in and the timesheet data from a connected third-party service. The application does not collect, store, or transmit any of this data to its own servers.

Note: We do not collect any Sensitive Data about you, such as details about your race, ethnicity, religious beliefs, or health information. We also do not collect any information about criminal convictions or offences.

How We Collect Your Data

We collect your personal data in a few ways:

Directly from you: You provide this data when you fill out forms on our website or send us emails.
Automatically: As you use our website, we may automatically collect certain technical data using cookies and similar technologies.
From third parties: We may also receive data from publicly available sources, such as Companies House and the Electoral Register in the UK.
Via the Timesheet Application: The application accesses timesheet data from your connected third-party service account solely for the purpose of updating your Google Sheet.

Purpose of Data Use

The data we access is used to perform our stated functions, including:

Providing the products and services you have purchased.
Operating and securing our website and business.
Delivering relevant content and advertisements.
Synchronising timesheet data from the connected third-party service to your Google Sheet by clearing outdated data and writing new, updated information.

Third-Party Services and Disclosures

We may send you marketing communications based on your consent or our legitimate business interests.

We may share your personal data with certain third parties, including:

Service providers for IT and system administration.
Professional advisers like lawyers, bankers, and auditors.
Government bodies that require us to report processing activities.
Third parties to whom we sell or transfer parts of our business.
Timesheet Workflow Service: The Timesheet Refresh application uses a script scope to communicate with an external workflow service to trigger the data synchronisation between the third-party timesheet service and your Google Sheet. Data processed by this external service is subject to its own privacy policy.

We ensure that all third parties respect the security of your data and only process it for specified purposes according to our instructions.

International Transfers

We are subject to the General Data Protection Regulations (GDPR). If we transfer your data to parties outside of the UK, we ensure a similar level of security is in place. This may involve transferring data to countries approved by UK regulatory authorities or using specific contracts and safeguards to protect your data.

Data Security and Retention

We have security measures in place to prevent your personal data from being lost, used, or accessed without authorisation. We only allow employees and partners with a business need to access your data, and they are required to keep it confidential. We also have procedures to handle any suspected data breaches.

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. For tax purposes, we are legally required to keep basic customer information for six years after they are no longer a customer.

Your Legal Rights

Under data protection laws, you have rights related to your personal data, including the right to access, correct, erase, restrict, and transfer your data. You also have the right to object to processing and to withdraw consent where applicable.

You will not have to pay a fee to exercise these rights unless your request is clearly unfounded, repetitive, or excessive. We will respond to all legitimate requests within one month and will notify you if we need more time.