What We Do
Create High-Performance Agile Target Operating Models
Turning your strategy into a machine for growth, profit, and agility through organisational design, streamlined processes, and smart technology.
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What is a Target Operating Model?
A Target Operating Model (TOM) is your blueprint for how your business should operate to achieve its strategic goals. It's the intentional design of your organisational structure, processes, technology, and governance that transforms scattered operations into a cohesive, high-performance system.
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The Hidden Cost of Undesigned Operations
Most companies today are running on business processes that weren't designed, they just happened. What started as scrappy, informal workflows for a small team have evolved into a complex maze of workarounds, redundant steps, and "that's just how we've always done it" procedures that nobody quite remembers the reasoning for.
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The result? Your team spends more time wrestling with internal friction than delivering value to customers. But those accumulated inefficiencies aren't just problems, they're untapped potential waiting to be unlocked through a well-designed Target Operating Model.
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What Your Agile Target Operating Model Delivers
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Unlock Margin Growth – Eliminate waste, streamline processes, and reduce complexity.
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Accelerate Organic Growth – Simplify customer interfaces, focus on scalable, high-value services, and increase cross-selling opportunities.
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Enhance Strategic Agility – Build a flexible, governance-driven structure that adapts fast to market changes.
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Create Clarity & Accountability – Clear roles, smarter P&L ownership, and performance metrics that drive the right decisions.
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Strengthen Culture & Leadership – Align leadership behaviours and values to your growth goals, and engage teams in change from day one.
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Deliver Sustainable Performance – A dynamic model that evolves with your business, keeping you competitive long term
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The Result?
A lean, integrated, and future-proof business that runs smoothly, grows consistently, and maximises value – ready for scale, sale, or succession.​
Stop Losing Money on Poor Scheduling
Eliminate the chaos of unclear project handoffs and missing materials so jobs finish on time and on budget, protecting your profit margins from costly delays and rework.
End the Daily Fire-Fighting
Create clear processes so you're not constantly pulled into solving the same problems—scheduling conflicts, missing permits, or customer complaints—freeing you to focus on growing the business.
Turn Your Teams into Profit Centers
Streamline job planning and material management so your teams arrive prepared, work efficiently, and complete more installations per week without working longer hours.
Build a Sellable Business Asset
Establish documented systems and processes that create real business value independent of your daily involvement, making your company an attractive acquisition target when you're ready to exit.
Win More Work with Faster Response Times
Optimise your estimating and proposal process so you can turn quotes around in hours instead of days, beating competitors who take weeks to respond to customer inquiries.
