Rostone High Performance Agile Target Operating Model
Transform your company's future with a blueprint for operational excellence
What is a Target Operating Model?
​
A Target Operating Model (TOM) is your organisation's strategic blueprint that defines how you will operate in the future to achieve your business objectives. It's the bridge between your current state and your desired future state.​
Strategic Alignment
Align your company's structure, processes, and technology with your business strategy and objectives.
Operational Excellence
Optimise workflows, eliminate redundancies, and create efficient processes that drive performance.
Future-Ready Design
Build an adaptable operating model that can evolve with changing market conditions and business needs.
Organisational Clarity
​Define clear roles, responsibilities, and reporting lines to improve decision-making and accountability.
Technology Integration
​Ensure your technology architecture supports and enables your desired business outcomes.
Performance Metrics
Establish KPIs and measurement frameworks to track progress and ensure continuous improvement.
​Target Operating Model (TOM) Development in 6 Steps
An operating model isn’t just a diagram — it’s the way strategy, people, processes, technology, and governance fit together to deliver value to customers. Our ASSEMBLE framework builds your model step by step, proving it in practice and embedding it into daily operations
1
A – Assess
We start by aligning with your strategy. What are your goals? What do your customers need? This creates the foundation of the model.
2
S – Scope
We review your current processes, people, and technology to identify weaknesses, risks, and missing elements that hold back performance.
3
S – Structure
We design and deliver the core framework of your new operating model, a functional version that demonstrates early progress and builds confidence.
4
E – Enhance
Introduce improvements in controlled stages, testing them in practice and learning from the results. This ensures every enhancement is validated and adds measurable value.
5
M – Mindset
​No operating model succeeds without the right culture. At this stage, we focus on aligning leadership and teams around the behaviours, attitudes, and ways of working that bring the model to life.
6
BLE - EnaBLE
Your TOM enables new ways of working, develops your people, and applies continuous change management so the model evolves and performs as the business grows.
The Outcome
With the ASSEMBLE framework, you don’t just design a Target Operating Model, you build it across all the key components: strategy, people, processes, technology, governance, and performance.
Key Benefits of Our TOM Service
Improved Operational Efficiency
Streamline processes and eliminate waste to reduce costs by 15-30%
Better Customer Experience
Align processes around customer value to improve satisfaction scores
Enhanced Decision Making
Clear governance structures enable faster, more informed decisions
Scalable Growth Platform
Create foundations that support sustainable business expansion
Increased Agility
Build organisational flexibility to respond quickly to market changes
Risk Mitigation
Identify and address operational risks before they impact performance