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Conversation Intelligence

The Awardaroo Conversation Intelligence Platform can help you make improved business decisions, every day.

Unique Conversation Intelligence Platform

Our sales and service call conversation analysis and intelligence allows you to escape the ivory tower and get on the frontlines to discover what’s really going on with your company, making it easier to support your teams and improve business execution. The goal is simple, to enable you to lead from the front, instead of pushing from the back. 

Our conversation intelligence platform needs minimal setup and training. You’re good to go from day one to gain actionable insights so you can make more informed business decisions. 

Drive Operational Excellence Through Insights

Drive your business performance internally with our conversation intelligence platform. Our custom mix of tools and solutions increase the profitability of every incoming sale and service call you take.  

We believe that every interaction with every customer matters. Our conversation intelligence system gives you the data you need to drive operational excellence and ensure that every call counts.

Improve Customer Experience

Ensure every member of your staff is adhering to the high-quality brand standards, guidelines and best practices with every customer. This ensures you stand out from the competition, increase customer retention and loyalty rates and increase sales.

Improve Call Experience

Awardaroo is set up in minutes. This means you can immediately:

●     Reduce complaints and customer frustrations
●     Identify lost enquiries
●     Improve agent behaviours
●     Improve returns from marketing
●     Increase sales conversion rates
●     Increase positive reviews and testimonials

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