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The Operational Edge

Best Performance in Over 9 Years

  • Clear net profitability goals and execution plan

  • Real accountability

  • Holistic approach improving every business area 

  • Reshaped sales and service engagements

  • Delivered with no overwhelm 

Grow Your Business with Operational Excellence

  • Enhanced sales and revenue streams

  • Improved profitability and margins

  • Expanded market share

  • Sharper focus through refined time management and prioritisation

  • Reduced business risk factors

  • A carefully crafted business strategy with a well-executed plan

  • Sustainability compliance to attract best clients 

  • Maximise business valuation

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  • Supports ISO 14001-Environmental Management System (EMS)

  • Demonstrate your commitment to sustainability

  • Maximise business valuation and investor interest

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  • Market Share Increased by 10%

  • Instructions Increased by 69%

  • Listings Increased by 73%


Mitch Mitchison, Estate Agent General Manager

"I would highly recommend Paul to anyone running a business where personal interaction with customers is important and where they want to improve that engagement in a meaningful and effective way."


Martyn Russell, Estate Agent Owner

"I can highly recommend Paul for his business coaching skills as it goes well beyond what was originally expected. Paul cares about our Business, they have improved staff engagement, raised our service levels, and improved enquiry levels."


Kerry Newstead, Estate Agent Partner

"The coaching has helped us to recognise more opportunities on the calls, we are much more aware now of how a call can be managed more profitably."


Davinder Gharial, Estate Agent Business Owner

"Paul contributed to us winning the ‘Best Estate Agent Guide – Exceptional’. The staff that engaged with the service really saw the benefits in improved call outcomes.

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